Contact
Write to [email protected] if a sentence on this site does not match the official line. That is the inbox. It is not Sports Interactive. It is not SEGA. It is not Netflix. It does not install the game, restore a save, or answer as the developer. If you need the game fixed, use SEGA's request form, linked from their getting-started article. If you need a note on this site fixed, use the email.

The game's Netflix cover art.
Send these two things
Two things. The page URL, and the official sentence you think the note got wrong. The URL matters because the same fact is paraphrased in more than one place, and the broken sentence might be on the hub rather than on the long page. The official sentence matters because a feeling is not a correction. "This seems short" is not a correction. "The tech FAQ says Load Game should show the 24 Mobile saves and the 26 Mobile saves, and your page names a third edition" is a correction. Send the second kind. Paste the official sentence, or the smallest quote that carries it. Name the page it came from. The set this site uses is small. Kyle Brown's Out Now post, 10 November 2026, on the Sports Interactive community site. Zachary Whyte's mobile FAQ thread. SEGA's feature blog dated 5 November, essay and FAQ. SEGA's getting-started article. SEGA's tech FAQ. The Netflix listing id those posts use, when the fight is about a listing field. If your sentence is from somewhere else, say so. A random recap is not automatically wrong, and it is not automatically a source. The note changes when the official sentence disagrees with it. You do not need to send a save file. You do not need to send a screenshot of your squad. You do not need to send your Netflix login, your Apple ID, your Google ID, or a password of any kind. Those do not help a wording fix, and this inbox should not have them. If a download failed, the iOS tab already tells you what to try before a ticket: latest iOS, then sign out of the Apple ID and back in, then SEGA. The Android tab, on the getting-started page read on 11 November 2026, says latest Android, then sign out of the Google ID and back in, then SEGA. That path does not run through this email. Install. First session.
After the letter arrives
Read the URL. Read the sentence you sent. Check it against the post. If the note added a fact, the fact comes out. If the note dropped a split, the split goes back in. The usual splits are the ones people write in about, so here they are, so you can see whether your letter is one of them. Dates. Out Now is dated 10 November 2026. The tech FAQ uses 10 November 2026 for the previous mobile game leaving the Netflix store. The community FAQ says from 10 November. The feature blog FAQ says from 11 November, and the closer says from November 11. A letter that says "you should only print 10 November" is asking the site to hide a sentence. That letter will not win unless a later official page withdraws the 11 November line. A letter that says "you should only print 11 November" fails the same way. FAQ. Replies. Satisfied, Encourage, Praise, Criticise. The essay calls Satisfied and Encourage the new pair. The FAQ calls Praise and Criticise the now-pair. A letter that picks one pair and asks the site to delete the other is asking for a verdict the posts did not give. Reply options. Languages. Fifteen names on the getting-started page. English plus 15 more on the listing read this site uses, with no names. A letter that supplies the missing name needs the listing sentence that names it. A guess is not that sentence. Languages. Operating system. SEGA: iOS 17 or newer, Android 10 or newer, 2GB. Listing read: iOS 15.0 or later, Android OS 8 or later. A letter that says "delete the listing floor, SEGA is the real one" is a preference. The data page prints both. Netflix listing. Device specs. If the letter is right, the page changes. You may not get a long reply. The change is the reply that matters. If the letter is a feature request, it is not added to named additions. That table is closed to anything the Out Now post, the blog, and the FAQ did not name. Audio feedback and the back button are rows because Out Now named them, not because a reader asked. A tactic you like is not a row.
Send it somewhere else
Do not send a bug report here and wait. Crashes, failed downloads after the published steps, and missing saves on a phone that meets the spec are SEGA tickets. The form is linked from getting started and from the tech FAQ. Beta OS first: roll back, then ticket. SEGA already said they will not stand behind a beta. Do not send a Netflix billing question here. Membership is required. Games are included in all plans. This inbox cannot see your plan, cannot reset it, and cannot grant a game. The install string still starts in the Netflix app. Install. Do not send a request to roll the app back. On a phone that can run this season, once you have updated, the tech FAQ says the previous app is no longer reachable. The saves from that app are what you keep. Owned Apps is the exception they wrote, and only for Football Manager 24 Mobile, and only if the phone is under the new floor. No rollback. Saves that carry. Do not send abuse, and do not send other people's personal data. A correction does not need a player's real name, a friend's account, or a photo of a person. The game posts talk about fictional squads and about Colombia as an unlicensed playable nation. Do not mail one and expect it to be published as official.
How fast, and what silence means
There is no published response clock. One person reads the inbox. A letter can sit. Silence is not agreement, and it is not a refusal. If the page changes, that is the signal to re-read it. If you send the same letter three times in an hour, it is still one letter. Include the URL the first time so the third time is unnecessary. If you are not sure the sentence is wrong, read the source link at the bottom of the guide before you write. Most of the angry cases are the splits already listed. The site kept both on purpose. About says who is on this side of the email, and who is not. Privacy says what happens to the letter: it is mail to that address, read so the page can be checked. It is not a support ticket system, and it is not sold as a list. That page also refuses to claim a "we never sell data" line it cannot support with a process. Read it if you care what the inbox is. Skip it if you only needed the address. The address, again, so you do not have to hunt: [email protected].
| You want | Send it here | Do not send |
|---|---|---|
| A sentence on this site contradicts a post | [email protected] | A password, a save, a Netflix login |
| The game will not install after the published steps | SEGA support, from their article | This inbox, as if it were the developer |
| The phone is under iOS 17 or Android 10 | Owned Apps for 24 Mobile, if you played it; else the spec is the spec | A request for this site to lower the floor |
| You wish a feature existed | Nowhere on this site; it will not be added | A row request with no official sentence |
| You want both dates deleted in favour of one | Nowhere; both official sentences stay | A demand to pick 10 November or 11 November |
Guides if you are not sure which page URL to paste. Paste it anyway, even if you also name the guide. The URL is the thing that can be opened. The mood of the letter is not.